grocery stand rack of Shanghai Xutai Industrial Co., Ltd is tempting customers with an appealing design and outstanding performance. Our choice of material is based on a product’s functionality. We only select the materials that can improve the overall performance of the product. Tthe product is absolutely durable and functional. What's more, with a practical design, the product broads an extensive application prospect.
Customer Satisfaction is of central importance to Xutai. We strive to deliver this through operational excellence and continual improvement. We track and analyze a variety of metrics to constantly improve our products, including customer satisfaction rate and referral rate. All these measures result in high sales volume and repurchase rate of our products, which make a contribution to our further progress and customers' business.
We pay attention to each service we render through Xutai by establishing a complete past-sales training system. In the training scheme, we make sure each employee is dedicated to solving problems for the customers in a satisfactory manner. Besides, we separate them into different teams to negotiate with customers from different countries so that customer demands can be timely met.