Shanghai Xutai Industrial Co., Ltd is committed to providing customers with well-designed and finished coffee syrup display rack that optimize efficiency and minimize costs. To meet this objective, we've invested in high precision equipment, designed and built our own building, introduced production lines and embraced the principles of efficient production. We've built a team of quality people who devote themselves to getting the product done right, every time.
Xutai products are highly evaluated by people including the industry insiders and customers. The sales of them are rapidly increasing and they enjoy a promising market prospect for their reliable quality and an advantageous price. Based on the data, we collected, the repurchase rate of the products are quite high. 99% of the customer comments are positive, for example, the service is professional, the products are worth buying, and so on.
Remarkable customer service is a competitive advantage. To improve our customer service and give more effective customer support, we offer periodical training to our customer service members to develop and fine-tune their skill and to expand their know-how of products. We also actively solicit feedback from our customers through Xutai, strengthening what we did well and improving what we failed to do well.