For Shanghai Xutai Industrial Co., Ltd, the production of retail metal display rack is not always an easy process. To make hard thing easy, we have invested in high precision equipment, designed and built our own building, introduced production lines and embraced the principles of efficient production. We have established a team of quality people who devote themselves to getting the product done right, every time.
Our brand - Xutai has a well-established reputation for high-quality products and outstanding customer support. Together with innovative ideas, quick development cycles and customized options, Xutai receives well-deserved recognition and has acquired clients all across the globe, and effectively make them be competitive and differentiated in their end markets.
Quality service is a fundamental element of a successful business. At Xutai, all staff from leaders to employees have clearly defined and measured service goals: Customer First. After checking on the logistics updates of the products and confirming customers' receipt, our staff will contact them to collect feedback, collect and analyze data. We pay extra attention to the negative comments or suggestions that customers give to us, and then adjust accordingly. Developing more service items is also beneficial for serving clients.